PRIVACY POLICY

Effective Date: August 1,2026

Welcome to the Dry Clean Depot website ("Website"). At Dry Clean Depot ("Company," "we," "our," or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy and Terms of Use explain how we collect, use, protect, and disclose your information when you visit our website or use our online services.

By accessing or using this Website, you agree to these terms. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our website, create an account, or place an order, we may collect:

  • Name

  • Home or business address

  • Email address

  • Telephone number

  • Billing information

  • Pickup and delivery addresses

  • Payment information

  • Order history

  • Account username and password

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of visit

  • Pages viewed

  • Referral websites

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process dry cleaning and laundry orders

  • Schedule pickups and deliveries

  • Process payments

  • Create and manage customer accounts

  • Respond to customer inquiries

  • Provide customer service

  • Improve our Website and services

  • Send order confirmations and updates

  • Send promotional communications (only where permitted by law)

  • Prevent fraud and protect our business

  • Comply with legal obligations

3. Payment Processing

Payments made through our Website are processed through secure third-party payment processors.

Dry Clean Depot does not store complete credit card numbers on our servers.

Payment processors maintain their own privacy policies governing payment transactions.

4. Cookies

Our Website uses cookies and similar technologies to:

  • Remember your login information

  • Improve Website performance

  • Analyze Website traffic

  • Customize your experience

You may disable cookies through your browser settings; however, some Website features may not function properly.

5. Information Sharing

We do not sell your personal information.

We may share information with:

  • Payment processors

  • Delivery partners

  • Technology service providers

  • Website hosting companies

  • Legal authorities when required by law

  • Professional advisors

These service providers are permitted to use your information only for services provided on our behalf.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

Although we strive to protect your data, no method of transmission over the Internet is completely secure. Therefore, we cannot guarantee absolute security.

7. Customer Accounts

Customers are responsible for:

  • Maintaining the confidentiality of login credentials

  • Protecting passwords

  • Notifying us immediately of unauthorized account activity

Dry Clean Depot is not responsible for losses resulting from failure to safeguard account credentials.

8. Marketing Communications

You may receive promotional emails from us if you choose to subscribe.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Order confirmations and service notifications may still be sent even if marketing communications are declined.

9. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

10. Your Choices

You may:

  • Update your account information

  • Request correction of inaccurate information

  • Close your account

  • Opt out of marketing communications

Certain information may be retained when necessary for legal, accounting, tax, fraud prevention, or business purposes.

11. Third-Party Links

Our Website may contain links to third-party websites.

Dry Clean Depot is not responsible for the privacy practices or content of those websites.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting to the Website.

Continued use of the Website constitutes acceptance of any revisions